XCELERATE GYMS takes a full 360-degree view of our members health, fitness and wellbeing. Giving them the support, tools and advice from world leading experts to help every member maximise every element of their mind, body and soul. Empowering every member, irrespective of their current fitness levels, to unlock their full potential and achieve their personal best.
You will be a brand ambassador, promoting and representing the Xcelerate vision and values. We are looking for the crème de la crème, the very best in the business. This exciting new opportunity will be challenging but rewarding and offers many paths to career progression.
The ideal candidate will be/have:
- Passion for health and fitness
- Performance driven, the desire to be the best
- Natural sales talent
- Thrive on working to targets
- Personable and confident
- Responsible for your business and all that it entails
- Proactive and thinks on their feet
- Set and maintain high standards
- Lead by example
- Keen to progress
- Exceptionally organised
- Team mentality
- Pre-sales experience (desirable)
- Ensure all customer queries are dealt with in line with our customer promise and timescale / response time.
- Naturally motivating
The key duties and responsibilities of the role:
- Successfully leading, developing, coaching and motivating your team to thrive and achieve targets
- Achieve the daily and monthly KPI’s as set out in by-weekly and daily 1-1’s.
- Ensuring you team are tracked, monitored and motivated to achieve targets
- Evaluate the performance of your team
- Planning and implementing sales strategy
- Driving sales through lead generation and call prospecting
- Conducting sales tours of the facility
- Needs analysis with all prospective members
- Delivering exceptional customer service
- Ensure that your sales are tracked, monitored and processed in a timely manner
- Attend events and actively engage with potential customers in order to generate business opportunities and expand our customer base
- Ensure all customers receive a positive customer journey with Xcelerate Gyms.
- Develop and maintain professional working relationships with personnel across all the team
- Daily walk around the club to ensure operating procedures are met and maintained.